Your host is Anne Frankland. My late husband and I returned to New Zealand after having lived abroad for more than 30 years. We felt the need to change our lifestyle and live in peaceful and beautiful surroundings – a relaxing environment which we invite you to share. After a heroic battle with cancer Richard passed away in February 2022. I have a great team of staff whom you will meet while visiting – we are all dedicated to making your Hanmer Springs holiday experience an enjoyable one.

Say a special hello to us next time you stay, the most fun part of a new lifestyle is meeting so many wonderful people, hearing about your travels, what you’ve enjoyed in Hanmer Springs and being able to offer some tips that can make your stay just a bit more wonderful.

Eco-friendly, doing the world and you a lot of good

Our whole team believes that you, we and our environment deserve the best solutions possible to stay healthy and preserve our ecosystem.

Cleanliness does not smell of fragrance nor of chemicals. We clean using the famous ENJO fibre cloth cleaning system and water. The fibres attract and hold the dirt and bacteria effectively and efficiently without the use of toxic chemicals. The ENJO method allows us to clean six times more hygienically compared to conventional methods. Environmental impacts include: reduced chemical waste, reduced chemical exposure to staff and guests, eliminated chemical cleaning odours (intolerance and allergies to perfumes is increasing in the population).

We hope you can see and feel the difference! ENJO’s ability to remove bacteria is documented in detail by the University of Canterbury (New Zealand), Murdoch University (Perth, Australia) and the Austrian Department of Health. If you want to know more about ENJO and perhaps use it in your own home please ask at our reception.

You can help too. Recycling bins are available in all our units and we encourage you to use them. You can also reduce our water and power use by choosing a “green service“, keeping your towels when staying several nights (we replace them if they’re on the floor, but not if hung up), and turn off lights and heaters when out.

After trialling many different brands and types, we have found a good quality 100% recycled paper product for toilet tissue, one that is both the strongest and the softest recycled paper around.

We supply EcoStore body wash, using their special, limited edition bottle, made from corn starch and not plastic.

We also supply NZ made Forest & Birds shampoo and conditioner, a portion of the price of which goes to support Forest & Bird’s work in protecting our native animals and wild places, on land and in our oceans. These are free from animal by-products and made with certified sustainable 100% vegetable base, enriched with Manuka Leaf.

Wherever possible we use LED lighting in all our property, reducing electricity consumption by 12% over the last 2 years.

We use fair trade and organic options for tea and sugar and can offer you complementary organic soya milk as an alternative to the complementary cow’s milk.

We have eliminated plastic bags from our central rubbish collection, and reuse those in our recycling sorting system. Where we have to use plastic rubbish bags we use compostable plastic bags wherever possible. Compostable plastic breaks down, without creating micro-plastic rubbish which biodegradable plastic bags do!

We have replaced our old wall heaters with new more efficient wall heaters. The power button on the top allows you to choose between “II” for faster and efficient heating to get your room warm quickly, and “I” for maintaining the heat. Set the thermostat to a comfortable temperature. You can turn them off when out, the room will keep its heat well while you are out.

We have fitted efficient extraction fans in the bathrooms so humidity does not build up, improving the healthy atmosphere, and reducing the need for you to air and re-heat your room again.

We have new high efficiency washing machines, using less power and water, and most importantly for you, using commercial high efficiency laundry detergents that remove your exposure to detergent residues and risk of allergy triggers.

We support the Hanmer Springs Conservation Trust, by funding the purchase of a predator trap. If you wish to participate in efforts to create a safer place in Hanmer for our native birds, this is a great way to do so.

We have installed two Electric Vehicle charging stations for guest use. We encourage you to think about your next vehicle being an EV, (we have and we love it).

If you can think of any other ways we can reduce our environmental footprint, we would be very pleased to hear from you.